Terms and Conditions

These terms and conditions govern the use of the Equihorn platform and related services provided by ZONDY GROUP s.r.o..

Equihorn is an online marketplace focused on presenting horses for sale, managing public profiles, increasing listing visibility, and connecting sellers with interested buyers.

Unless explicitly stated otherwise, ZONDY GROUP s.r.o. is not the seller of the horses offered and is not a contracting party to the sale agreement concluded between users through or following use of the platform.

Some platform features, especially publishing listings, managing a public profile, and purchasing subscriptions or boosts, require registration of an account.

Users must provide true, complete, and up-to-date information and protect their login credentials from misuse. They remain responsible for activity under their account until suspected misuse is reported to the operator.

Before enabling certain features or where a breach of these terms is suspected, the operator may require additional verification of identity, authority to act for an organisation, or authority to offer a particular horse.

Users are responsible for the content of their listings, public profiles, and all uploaded materials. This includes the truthfulness, completeness, timeliness, and lawfulness of the information published.

Users must not publish unlawful, misleading, discriminatory, offensive, infringing, privacy-violating, malicious, or spam content.

Publicly displayed information may be accessible to platform visitors and, to a reasonable extent, distributed within the marketplace’s own promotional outputs, social posts, or newsletter recaps.

Contact forms on the platform are intended to connect interested users directly with the seller. The seller remains responsible for the content of any reply and for any further communication on or off the platform.

By sending an enquiry, the user acknowledges that their name, email address, phone number, and message content will be passed to the seller in order to handle the enquiry about a specific listing.

The operator may receive and assess reports of unlawful content, rule breaches, or suspicious conduct and may use them for moderation, protection of third-party rights, and compliance with legal obligations.

The operator may, without prior user consent, refuse, hide, remove, or otherwise restrict content or an account where it reasonably suspects a breach of these terms, applicable law, or third-party rights.

The operator may take proportionate action where necessary to protect platform security, prevent fraud, limit duplicate or obviously outdated listings, or comply with legal obligations.

Where appropriate, the operator may ask the user to provide supporting materials or remedy deficiencies. This does not limit the operator’s right to impose immediate restrictions where necessary.

The platform may offer both free and paid services, especially seller subscriptions, one-time visibility boosts, and other supplementary features connected to listing presentation.

The current price, scope, duration, renewal rules, and taxes are always shown before the order is completed. Payment is technically processed through Stripe or another selected payment processor.

If a service is sold on a recurring basis, the subscription renews for the next period until the user cancels it for the following billing cycle. A one-time boost only applies to the selected listing and specific service scope.

If the user is a consumer, they generally have a 14-day right of withdrawal for distance contracts unless a statutory exception applies.

If the user expressly requests immediate activation of a digital service before the expiry of that period and acknowledges the consequences for the right of withdrawal, the service will be activated without delay. Where the service has already been fully supplied by that step, the right of withdrawal may cease; for ongoing services, a proportional amount may be charged for the part already provided.

A one-time boost, listing highlight, or similar digital service is regarded as consumed when it is activated or displayed on the selected listing. Once activated, refunds are generally not provided unless required by law or the service was demonstrably defective due to an issue on the operator’s side.

Cancelling a subscription prevents the next automatic renewal, but does not end the already paid current period. Payments for the ongoing period are generally non-refundable, except where consumer law requires otherwise, where the user was clearly overcharged, or where the service demonstrably failed because of the operator.

The operator seeks to keep the platform secure and available, but does not guarantee uninterrupted availability, error-free operation, or suitability for the user’s particular expectations.

The operator is not responsible for the accuracy of sellers’ statements, the legal status, health condition, or factual condition of a horse unless the relevant information was created by the operator itself. Users must independently verify key information before concluding a transaction.

To the maximum extent permitted by law, the operator is not liable for indirect loss, lost profits, or loss of business opportunity. This does not affect liability for intentional misconduct, gross negligence, or harm to natural rights.

All rights to the software, database, brand, design, and other parts of the platform belong to the operator or its licensors. Without consent, they may not be copied, scraped, reverse engineered, or commercially exploited.

By uploading text, photographs, videos, or other content, the user grants the operator a non-exclusive, royalty-free, worldwide licence to the extent necessary for operating, technically processing, archiving, and reasonably promoting the listing within the platform.

The user represents that they are entitled to grant such licence and that the uploaded content does not infringe third-party rights, including intellectual property, personality rights, or privacy rights.

Personal data processing is governed by the separate Privacy Policy, which forms an integral part of the platform’s legal framework.

Cookies and similar technologies are governed by the cookie banner settings and the applicable privacy rules. Users may change their preferences through the footer link at any time.

Questions, complaints, and requests relating to platform operation or paid services may be sent to [email protected]. The operator will handle them without undue delay.

Disputes between seller and buyer arising from the horse sale contract are primarily resolved between those parties. The operator is not, without more, the adjudicator of their commercial relationship and is not liable for performance of their mutual obligations.

If the user is a consumer, they may contact the Czech Trade Inspection Authority as the out-of-court consumer dispute body. The European Commission’s ODR platform has been discontinued since 20 July 2025.

The operator may amend these terms where reasonably necessary, especially when platform features, service delivery, or legal requirements change. The new wording will be published on the platform before it takes effect.

These terms and the legal relationships arising from them are governed by the laws of the Czech Republic. Mandatory consumer protection provisions remain unaffected.